Best Alternatives to Zendesk AI

Compare AI tools similar to Zendesk AI. Filter by pricing, ease of use, and AI capabilities to find the perfect alternative for your needs.

Current Tool

Zendesk AI

Zendesk AI

Revolutionise your support operations with Zendesk AI for customer service, featuring intelligent bots, enhanced self-service options and agent productivity tools. Begin your free trial today.

Key Features:

  • API available
  • Pricing: free
18 alternatives found
Hiver

Hiver

Hiver

4.6(8234)

Gmail-based helpdesk and collaboration tool.

Pricing: Subscription - $19/month (lite)
Front

Front

Front

4.5(11234)

Customer operations platform with shared inbox.

Key Features:

  • API
Pricing: Subscription - $19/month (starter)
Crisp

Crisp

Crisp

4.5(6543)

All-in-one customer messaging platform.

Key Features:

  • Free tier
Pricing: Free + Paid
Gorgias

Gorgias

Gorgias

4.5(6543)

Helpdesk designed for ecommerce businesses.

Key Features:

  • API
Pricing: Subscription - $10/month (starter)
Intercom

Intercom

Intercom Inc.

4.5(11234)

AI-powered customer service and engagement platform.

Key Features:

  • Free tier
  • API
Pricing: Free + Paid
Help Scout

Help Scout

Help Scout

4.5(8234)

Customer support platform with automation.

Key Features:

  • API
Pricing: Subscription - $20/month (standard)
Ada

Ada

Ada

4.5(3421)

AI-powered customer service automation platform.

Key Features:

  • API
Pricing: Subscription - custom pricing
Groove

Groove

Groove

4.4(2341)

Simple helpdesk for small businesses.

Pricing: Subscription - $12/month (starter)
Freshchat

Freshchat

Freshworks

4.4(5432)

Modern messaging software for customer engagement.

Key Features:

  • Free tier
  • API
Pricing: Free + Paid
HappyFox

HappyFox

HappyFox Inc.

4.4(6543)

Helpdesk software and ticketing system.

Pricing: Subscription - $29/month (mighty)
Groove

Groove

Groove

4.4(3156)

Simple helpdesk with smart automation.

Pricing: Subscription - $12/month (starter)
Spiceworks

Spiceworks

Spiceworks

4.3(15234)

Free IT helpdesk and asset management.

Key Features:

  • Free tier
Pricing: Free
Kommunicate

Kommunicate

Kommunicate

4.3(2341)

AI-powered customer support automation platform.

Key Features:

  • Free tier
  • API
Pricing: Free + Paid
Zendesk

Zendesk

Zendesk Inc.

4.3(9876)

Customer service platform with AI-powered chatbots and support automation.

Key Features:

  • Free tier
  • API
Pricing: Free + Paid
Vision Helpdesk

Vision Helpdesk

Vision Helpdesk

4.3(1654)

Multi-channel helpdesk software.

Pricing: Subscription - $12/month (startup)
Kayako

Kayako

Kayako

4.3(3156)

Unified customer service platform.

Pricing: Subscription - $30/month (inbox)
EmailTree

EmailTree

EmailTree.AI

4.3(1654)

AI-powered email automation for customer service.

Key Features:

  • API
Pricing: Subscription - custom pricing
osTicket

osTicket

osTicket

4.3(8234)

Open-source helpdesk ticketing system.

Key Features:

  • Free tier
Pricing: Free + Paid