Is Hiver free or paid?

Hiver is a paid tool with various pricing plans to suit different needs.

Does Hiver require coding?

Hiver is designed to be user-friendly and does not require coding knowledge. You can get started immediately with its intuitive interface.

What platforms does Hiver support?

Hiver is primarily a web-based tool. You can access it from any device with a web browser.

How does Hiver compare to alternatives?

Hiver stands out with its high user ratings. For detailed comparisons, check out our alternatives page.

Hiver

Name: Hiver
Brand: Hiver
Rating: 4.6 (8234 reviews)

4.6

(8234 reviews)

Effortless AI Customer Service, Unmatched Results

Hiver is an AI-powered customer service platform that unifies all service channels and customer context, enabling teams to deliver exceptional service effortlessly while letting AI handle routine tasks. It is designed for modern customer service needs, improving productivity and reducing

Customer SupportHelpdesk & TicketingAI customer servicecustomer supporthelpdesk

Overview

Hiver is an AI-powered customer service platform designed to unify all service channels, apps, and customer context in one easy-to-use interface. It is tailored for modern customer service teams, including those in Customer Service, Finance, and IT, with over 10,000 trusted users. Key features include modern ticketing, live chat, and Hiver AI, which helps resolve tickets, assist teams with responses, and uncover valuable insights.

The platform allows for quick setup, enabling users to connect service channels in just five minutes, set up live chat, and resolve their first conversation effortlessly. Hiver also offers the ability to save over 100 full-time equivalent hours with AI, improve productivity by up to 2x, and reduce resolution times by 50%.

Targeted at teams looking to enhance their customer service capabilities without incurring high costs, Hiver serves as a cost-effective alternative to solutions like Zendesk, Freshdesk, and Intercom. With unlimited users on the free plan and no credit card required, Hiver makes exceptional service feel effortless.