Front

Front

subscription - $19/month (starter)API Available

Customer operations platform with shared inbox.

Front
January 2013
4.5(11234 reviews)

About

If you're juggling multiple communication channels, you know how chaotic things can get. Front completely transforms the email management experience. With its shared inbox feature, teams can collaborate seamlessly, merging personal and team communications into one place, which means fewer lost messages and more efficient workflows.

Key Features

  • Shared Inboxes: Multiple team members can access, respond to, and manage incoming messages from a single inbox. No more forwarding emails to each other!
  • Customizable workflows let you assign tasks directly from emails, ensuring accountability. When I saw this in action, I realized how much time we saved on follow-ups.
  • Integrations with tools like Slack and Salesforce make it easy to keep everything interconnected without jumping between apps.
  • Powerful search functionality allows you to find specific conversations or attachments quickly, even in a sea of emails.

Use Cases

Front is perfect for customer support teams. Imagine a scenario where a client sends an urgent ticket; with this tool, multiple agents can jump in to address the issue without stepping on each other's toes. Marketing teams also benefit by managing campaign communications and social media inquiries all in one spot.

Conclusion

What sets Front apart is its ability to blend personal and professional communication seamlessly, creating a unified experience that feels tailored to your team's needs. The platform’s design prioritizes collaboration, making convoluted email threads a thing of the past. If you've been looking for a way to streamline your email chaos, Front might just be your lifeline.

Screenshots & Videos

Homepage screenshot of https://www.front.com

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Tags

Shared inboxTeam collaborationWorkflow automationMulti-channel

Quick Info

Pricing
subscription - $19/month (starter)
API
Available