Is Crisp free or paid?

Crisp offers both free and paid plans. The free tier provides basic features, while paid plans unlock advanced capabilities.

Does Crisp require coding?

Crisp is designed to be user-friendly and does not require coding knowledge. You can get started immediately with its intuitive interface.

What platforms does Crisp support?

Crisp is primarily a web-based tool. You can access it from any device with a web browser.

How does Crisp compare to alternatives?

Crisp stands out with its high user ratings. It offers a free tier, making it accessible to users on a budget. For detailed comparisons, check out our alternatives page.

Crisp

Name: Crisp
Brand: Crisp
Rating: 4.5 (6543 reviews)

4.5

(6543 reviews)

Automate Support, Delight Customers, Drive Growth

Crisp is an AI-powered multichannel messaging platform that enables businesses to connect with customers instantly. It automates 50% of inquiries, streamlining support through a collaborative inbox and customizable AI Agent workflows.

CommunicationLive Chat & SupportAI-poweredmultichannel messagingcustomer support

Overview

Crisp is the ultimate all-in-one AI-powered multichannel messaging platform designed to help businesses connect instantly with their customers or leads awaiting support. It offers a rapidly evolving set of tools that guide businesses through the AI-driven revolution, utilizing conversations to unlock hypergrowth. Key features include the ability to automate 50% of inquiries with AI, a no-code AI Agent builder, and a collaborative inbox for managing all inbound conversations from various channels like Web chat, WhatsApp, Messenger, Instagram, and email.

The platform allows users to teach Crisp about their products or businesses by importing resources such as PDFs and creating Knowledge Base articles. Users can create and deploy AI Agent workflows, refine them based on user interactions, and manage help articles to enhance customer experience. Crisp targets businesses looking to improve customer support efficiency and reduce manual work through innovative internal workflows.

Main benefits include augmenting customer experience, enabling teams to focus on what matters, and automating significant portions of customer inquiries, ultimately delighting both teams and customers.

Screenshots & Videos

Homepage screenshot of https://www.crisp.chat

Pricing Plans

Visit Pricing Page

Pricing Model: freemium - $25/month (pro)

View detailed pricing information →

Pros (2)

Free tier available for basic usage
Highly rated by users

Cons (2)

Limited API access
Limited security compliance information

Alternatives of Crisp

Compare all alternatives

Intercom

www.intercom.com

Intercom is a customer messaging platform that provides live chat, chatbots, and help desk solutions, similar to Crisp's multichannel messaging capabilities.

Zendesk

www.zendesk.com

Zendesk offers a comprehensive customer service platform that includes live chat, ticketing, and AI-powered support, aligning with Crisp's focus on customer communication.

Drift

www.drift.com

Drift provides conversational marketing and sales solutions, including live chat and AI chatbots, which parallels Crisp's AI-driven messaging features.

Freshchat

www.freshworks.com/live-chat-software

Freshchat is a messaging software that enables businesses to engage with customers through live chat and AI chatbots, similar to the functionalities offered by Crisp.

Tidio

www.tidio.com

Tidio combines live chat and chatbot functionalities to enhance customer communication, making it a suitable alternative to Crisp's messaging platform.