Best Alternatives to Spiceworks
Compare AI tools similar to Spiceworks. Filter by pricing, ease of use, and AI capabilities to find the perfect alternative for your needs.
Current Tool
Spiceworks
Free IT helpdesk and asset management.
Key Features:
- ✓ Free tier available
- ✓ Pricing: free
Hiver
Hiver
Gmail-based helpdesk and collaboration tool.
Front
Front
Customer operations platform with shared inbox.
Key Features:
- API
Crisp
Crisp
Crisp is an AI-powered multichannel messaging platform that enables businesses to connect with customers instantly. It automates 50% of inquiries, streamlining support through a collaborative inbox and customizable AI Agent workflows.
Key Features:
- Free tier
Help Scout
Help Scout
Customer support platform with automation.
Key Features:
- API
Gorgias
Gorgias
Helpdesk designed for ecommerce businesses.
Key Features:
- API
Intercom
Intercom Inc.
AI-powered customer service and engagement platform.
Key Features:
- Free tier
- API
Ada
Ada
AI-powered customer service automation platform.
Key Features:
- API
Groove
Groove
Simple helpdesk for small businesses.
HappyFox
HappyFox Inc.
Helpdesk software and ticketing system.
Freshchat
Freshworks
Modern messaging software for customer engagement.
Key Features:
- Free tier
- API
Groove
Groove
Simple helpdesk with smart automation.
Kayako
Kayako
Unified customer service platform.
Kommunicate
Kommunicate
Automate your customer service with Kommunicate’s AI agents that resolve 80% of queries autonomously. The best AI agent for customer service with human-in-the-loop support.
Key Features:
- API
Zendesk
Zendesk Inc.
Customer service platform with AI-powered chatbots and support automation.
Key Features:
- Free tier
- API
EmailTree
EmailTree.AI
AI-powered email automation for customer service.
Key Features:
- API
Vision Helpdesk
Vision Helpdesk
Multi-channel helpdesk software.
osTicket
osTicket
Open-source helpdesk ticketing system.
Key Features:
- Free tier
Tars
Tars
Tars provides AI Agents for automating customer support and lead generation, enabling businesses to handle thousands of interactions efficiently. With a visual builder and pre-built templates, users can create intelligent agents that deliver personalized, human-like interactions and integrate seamlessly with over 600 tools.
Key Features:
- API
Zendesk AI
Zendesk
Revolutionise your support operations with Zendesk AI for customer service, featuring intelligent bots, enhanced self-service options and agent productivity tools. Begin your free trial today.
Key Features:
- API