Zoho Desk

Zoho Desk is an online customer service help desk software designed to create happier customers, empower agents, and foster healthier businesses. It offers a 15-day free trial and is built to support customer service at any scale, in any language, and at any hour. The software is adaptable to the unique needs of various industries and regions, making it suitable for companies across the globe.

Key features of Zoho Desk include AI-powered Zia Agents that handle support tasks with precision and speed, omnichannel ticketing, a self-service portal, guided conversations, and customizable workspaces. It supports over 40 languages and ensures hassle-free migration with dedicated training programs.

The target audience for Zoho Desk includes businesses looking to enhance their customer service experience. The main benefits of using Zoho Desk are improved accessibility, quicker and more accurate resolutions, and the ability to track actionable metrics and customer sentiments to consistently deliver value. With no hidden costs or forced contracts, Zoho Desk is compliant with data protection laws, ensuring a secure and reliable service.