Best Helpdesk & Ticketing Tools to Explore (18)

Customer support ticketing, helpdesk, and issue tracking systems

Hiver

Hiver

Hiver

4.6(8234)

Gmail-based helpdesk and collaboration tool.

Subscription - $19/month (lite)
Front

Front

Front

4.5(11234)

Customer operations platform with shared inbox.

Subscription - $19/month (starter)
Crisp

Crisp

Crisp

4.5(6543)

All-in-one customer messaging platform.

Free + Paid
Gorgias

Gorgias

Gorgias

4.5(6543)

Helpdesk designed for ecommerce businesses.

Subscription - $10/month (starter)
Intercom

Intercom

Intercom Inc.

4.5(11234)

AI-powered customer service and engagement platform.

Free + Paid
Help Scout

Help Scout

Help Scout

4.5(8234)

Customer support platform with automation.

Subscription - $20/month (standard)
Ada

Ada

Ada

4.5(3421)

AI-powered customer service automation platform.

Subscription - custom pricing
Groove

Groove

Groove

4.4(2341)

Simple helpdesk for small businesses.

Subscription - $12/month (starter)
Freshchat

Freshchat

Freshworks

4.4(5432)

Modern messaging software for customer engagement.

Free + Paid
HappyFox

HappyFox

HappyFox Inc.

4.4(6543)

Helpdesk software and ticketing system.

Subscription - $29/month (mighty)
Groove

Groove

Groove

4.4(3156)

Simple helpdesk with smart automation.

Subscription - $12/month (starter)
Spiceworks

Spiceworks

Spiceworks

4.3(15234)

Free IT helpdesk and asset management.

Free
Kommunicate

Kommunicate

Kommunicate

4.3(2341)

AI-powered customer support automation platform.

Free + Paid
Zendesk

Zendesk

Zendesk Inc.

4.3(9876)

Customer service platform with AI-powered chatbots and support automation.

Free + Paid
Vision Helpdesk

Vision Helpdesk

Vision Helpdesk

4.3(1654)

Multi-channel helpdesk software.

Subscription - $12/month (startup)
Kayako

Kayako

Kayako

4.3(3156)

Unified customer service platform.

Subscription - $30/month (inbox)
EmailTree

EmailTree

EmailTree.AI

4.3(1654)

AI-powered email automation for customer service.

Subscription - custom pricing
osTicket

osTicket

osTicket

4.3(8234)

Open-source helpdesk ticketing system.

Free + Paid