Freshchat Alternatives in 2026

Intercom

Intercom is the AI customer service company that offers a seamless customer service suite, delivering faster response times and efficient agents, while providing a consolidated view of customer interactions.

Drift

Drift provides AI chat agents that engage website visitors with real-time personalized conversations, enhancing the buyer experience and generating more qualified leads. It helps marketing and sales teams accelerate growth by delivering insights and facilitating timely communication.

Tidio

AI-powered customer chat platform.

Crisp

Crisp is an AI-powered multichannel messaging platform that enables businesses to connect with customers instantly. It automates 50% of inquiries, streamlining support through a collaborative inbox and customizable AI Agent workflows.

LiveAgent

LiveAgent is simple customer support software designed for teams, enabling great customer service through better Help Desk Software. Get started with it in just 5 minutes.

Acquire

Transform your messaging, video, and agent workspace with Acquire's unified customer service software, enhancing customer support through powerful workflows and digital channels.

LivePerson

LivePerson is an AI-powered conversational platform that enables brands to engage with customers through messaging and voice. It enhances customer experiences, increases engagement, and drives sales by facilitating real-time, personalized communication.