Best Alternatives to Kayako

Compare AI tools similar to Kayako. Filter by pricing, ease of use, and AI capabilities to find the perfect alternative for your needs.

Current Tool

Kayako

Kayako

4.3(3156 reviews)

Unified customer service platform.

Key Features:

  • Pricing: subscription - $30/month (inbox)
19 alternatives found
Hiver

Hiver

Hiver

4.6(8234)

Gmail-based helpdesk and collaboration tool.

Pricing: Subscription - $19/month (lite)
Front

Front

Front

4.5(11234)

Customer operations platform with shared inbox.

Key Features:

  • API
Pricing: Subscription - $19/month (starter)
Crisp

Crisp

Crisp

4.5(6543)

Crisp is an AI-powered multichannel messaging platform that enables businesses to connect with customers instantly. It automates 50% of inquiries, streamlining support through a collaborative inbox and customizable AI Agent workflows.

Key Features:

  • Free tier
Pricing: Free + Paid
Gorgias

Gorgias

Gorgias

4.5(6543)

Helpdesk designed for ecommerce businesses.

Key Features:

  • API
Pricing: Subscription - $10/month (starter)
Intercom

Intercom

Intercom Inc.

4.5(11234)

AI-powered customer service and engagement platform.

Key Features:

  • Free tier
  • API
Pricing: Free + Paid
Help Scout

Help Scout

Help Scout

4.5(8234)

Customer support platform with automation.

Key Features:

  • API
Pricing: Subscription - $20/month (standard)
Ada

Ada

Ada

4.5(3421)

AI-powered customer service automation platform.

Key Features:

  • API
Pricing: Subscription - custom pricing
HappyFox

HappyFox

HappyFox Inc.

4.4(6543)

Helpdesk software and ticketing system.

Pricing: Subscription - $29/month (mighty)
Freshchat

Freshchat

Freshworks

4.4(5432)

Modern messaging software for customer engagement.

Key Features:

  • Free tier
  • API
Pricing: Free + Paid
Groove

Groove

Groove

4.4(3156)

Simple helpdesk with smart automation.

Pricing: Subscription - $12/month (starter)
Groove

Groove

Groove

4.4(2341)

Simple helpdesk for small businesses.

Pricing: Subscription - $12/month (starter)
Spiceworks

Spiceworks

Spiceworks

4.3(15234)

Free IT helpdesk and asset management.

Key Features:

  • Free tier
Pricing: Free
Zendesk

Zendesk

Zendesk Inc.

4.3(9876)

Customer service platform with AI-powered chatbots and support automation.

Key Features:

  • Free tier
  • API
Pricing: Free + Paid
EmailTree

EmailTree

EmailTree.AI

4.3(1654)

AI-powered email automation for customer service.

Key Features:

  • API
Pricing: Subscription - custom pricing
Kommunicate

Kommunicate

Kommunicate

4.3(2341)

Automate your customer service with Kommunicate’s AI agents that resolve 80% of queries autonomously. The best AI agent for customer service with human-in-the-loop support.

Key Features:

  • API
Pricing: Free
Vision Helpdesk

Vision Helpdesk

Vision Helpdesk

4.3(1654)

Multi-channel helpdesk software.

Pricing: Subscription - $12/month (startup)
osTicket

osTicket

osTicket

4.3(8234)

Open-source helpdesk ticketing system.

Key Features:

  • Free tier
Pricing: Free + Paid
Tars

Tars

Tars

4.2(2187)

Tars provides AI Agents for automating customer support and lead generation, enabling businesses to handle thousands of interactions efficiently. With a visual builder and pre-built templates, users can create intelligent agents that deliver personalized, human-like interactions and integrate seamlessly with over 600 tools.

Key Features:

  • API
Pricing: Free
Zendesk AI

Zendesk AI

Zendesk

Revolutionise your support operations with Zendesk AI for customer service, featuring intelligent bots, enhanced self-service options and agent productivity tools. Begin your free trial today.

Key Features:

  • API
Pricing: Free