Intercom Alternatives in 2026

Zendesk

Transform customer and employee service with Zendesk AI Agents, trusted by over 200,000 companies. Deliver fast, personalized support across various channels, including chat, email, and voice, while leveraging AI for efficient service management.

Freshdesk

Freshdesk is an AI-powered customer service solution designed to enhance agent productivity and deliver seamless customer experiences. It offers a central workspace for faster resolutions and automates routine tasks with AI agents, ensuring efficient support.

Drift

Drift provides AI chat agents that engage website visitors with real-time personalized conversations, enhancing the buyer experience and generating more qualified leads. It helps marketing and sales teams accelerate growth by delivering insights and facilitating timely communication.

Tidio

AI-powered customer chat platform.

Freshdesk

Modern helpdesk software with AI.

Crisp

Crisp is an AI-powered multichannel messaging platform that enables businesses to connect with customers instantly. It automates 50% of inquiries, streamlining support through a collaborative inbox and customizable AI Agent workflows.

LiveAgent

LiveAgent is simple customer support software designed for teams, enabling great customer service through better Help Desk Software. Get started with it in just 5 minutes.

Freshchat

Freshchat is an AI-powered omnichannel messaging platform that offers live chat and chatbot solutions for smarter conversational support. It enables seamless customer experiences across various channels, enhancing engagement and support efficiency.

Acquire

Transform your messaging, video, and agent workspace with Acquire's unified customer service software, enhancing customer support through powerful workflows and digital channels.

LivePerson

LivePerson is an AI-powered conversational platform that enables brands to engage with customers through messaging and voice. It enhances customer experiences, increases engagement, and drives sales by facilitating real-time, personalized communication.