Helpdesk & Ticketing Tools

Customer support ticketing, helpdesk, and issue tracking systems

In Customer Support

Showing 20 tools

Zendesk AI

Zendesk AI

Zendesk

Revolutionise your support operations with Zendesk AI for customer service, featuring intelligent bots, enhanced self-service options and agent productivity tools. Begin your free trial today.

Free
Hiver

Hiver

Hiver

4.6(8234)

Gmail-based helpdesk and collaboration tool.

Subscription - $19/month (lite)
Front

Front

Front

4.5(11234)

Customer operations platform with shared inbox.

Subscription - $19/month (starter)
Crisp

Crisp

Crisp

4.5(6543)

Crisp is an AI-powered multichannel messaging platform that enables businesses to connect with customers instantly. It automates 50% of inquiries, streamlining support through a collaborative inbox and customizable AI Agent workflows.

Free + Paid
Help Scout

Help Scout

Help Scout

4.5(8234)

Customer support platform with automation.

Subscription - $20/month (standard)
Gorgias

Gorgias

Gorgias

4.5(6543)

Helpdesk designed for ecommerce businesses.

Subscription - $10/month (starter)
Intercom

Intercom

Intercom Inc.

4.5(11234)

AI-powered customer service and engagement platform.

Free + Paid
Ada

Ada

Ada

4.5(3421)

AI-powered customer service automation platform.

Subscription - custom pricing
HappyFox

HappyFox

HappyFox Inc.

4.4(6543)

Helpdesk software and ticketing system.

Subscription - $29/month (mighty)
Freshchat

Freshchat

Freshworks

4.4(5432)

Modern messaging software for customer engagement.

Free + Paid
Groove

Groove

Groove

4.4(3156)

Simple helpdesk with smart automation.

Subscription - $12/month (starter)
Groove

Groove

Groove

4.4(2341)

Simple helpdesk for small businesses.

Subscription - $12/month (starter)
Spiceworks

Spiceworks

Spiceworks

4.3(15234)

Free IT helpdesk and asset management.

Free
Kayako

Kayako

Kayako

4.3(3156)

Unified customer service platform.

Subscription - $30/month (inbox)
Kommunicate

Kommunicate

Kommunicate

4.3(2341)

Automate your customer service with Kommunicate’s AI agents that resolve 80% of queries autonomously. The best AI agent for customer service with human-in-the-loop support.

Free
Zendesk

Zendesk

Zendesk Inc.

4.3(9876)

Customer service platform with AI-powered chatbots and support automation.

Free + Paid
EmailTree

EmailTree

EmailTree.AI

4.3(1654)

AI-powered email automation for customer service.

Subscription - custom pricing
Vision Helpdesk

Vision Helpdesk

Vision Helpdesk

4.3(1654)

Multi-channel helpdesk software.

Subscription - $12/month (startup)
osTicket

osTicket

osTicket

4.3(8234)

Open-source helpdesk ticketing system.

Free + Paid
Tars

Tars

Tars

4.2(2187)

Tars provides AI Agents for automating customer support and lead generation, enabling businesses to handle thousands of interactions efficiently. With a visual builder and pre-built templates, users can create intelligent agents that deliver personalized, human-like interactions and integrate seamlessly with over 600 tools.

Free