The best E-commerce & Business tools in 2026

Gorgias is a Conversational AI platform designed for ecommerce, automating up to 60% of customer inquiries and enhancing sales through personalized shopping assistance. It integrates seamlessly with Shopify to streamline support and marketing efforts.

Boom is an AI agent for e-commerce that enhances conversions, recovers abandoned carts, and provides 24/7 customer support, enabling businesses to sell more efficiently and effectively.

Richpanel is an AI-powered customer service platform for eCommerce that consolidates emails, chats, and social media into one dashboard, promising a 30% reduction in support costs and ticket volume within the first 60 days.