The best Customer Support tools in 2025

Helpdesk, ticketing, and customer service platforms

Callkaro AI

Callkaro AI

CallKaro

Revolutionize your call handling with AI Voice Agents. AI Voice agents for your business so that it stays responsive and never miss a call, lead, or opportunity.

Free
nugget

nugget

Zomato

Achieve 85% support automation with AI agents: chatbot, voice and email bots, social media replies, agent co-pilot, and AI ticketing automation.

Zendesk AI

Zendesk AI

Zendesk

Revolutionise your support operations with Zendesk AI for customer service, featuring intelligent bots, enhanced self-service options and agent productivity tools. Begin your free trial today.

Free
Hiver

Hiver

Hiver

4.6(8234)

Gmail-based helpdesk and collaboration tool.

Subscription - $19/month (lite)
Front

Front

Front

4.5(11234)

Customer operations platform with shared inbox.

Subscription - $19/month (starter)
Help Scout

Help Scout

Help Scout

4.5(8234)

Customer support platform with automation.

Subscription - $20/month (standard)
Crisp

Crisp

Crisp

4.5(6543)

All-in-one customer messaging platform.

Free + Paid
Intercom

Intercom

Intercom Inc.

4.5(11234)

AI-powered customer service and engagement platform.

Free + Paid
Gorgias

Gorgias

Gorgias

4.5(6543)

Helpdesk designed for ecommerce businesses.

Subscription - $10/month (starter)
Ada

Ada

Ada

4.5(3421)

AI-powered customer service automation platform.

Subscription - custom pricing
Vitally

Vitally

Vitally

4.5(1432)

Customer success platform with collaborative workspace.

Subscription - custom pricing
Groove

Groove

Groove

4.4(3156)

Simple helpdesk with smart automation.

Subscription - $12/month (starter)
HappyFox

HappyFox

HappyFox Inc.

4.4(6543)

Helpdesk software and ticketing system.

Subscription - $29/month (mighty)
Freshchat

Freshchat

Freshworks

4.4(5432)

Modern messaging software for customer engagement.

Free + Paid
Gainsight

Gainsight

Gainsight

4.4(6543)

Customer success platform with health scoring.

Subscription - custom pricing
UserIQ

UserIQ

UserIQ

4.4(3156)

Customer success platform with in-app engagement.

Subscription - custom pricing
Groove

Groove

Groove

4.4(2341)

Simple helpdesk for small businesses.

Subscription - $12/month (starter)
Spiceworks

Spiceworks

Spiceworks

4.3(15234)

Free IT helpdesk and asset management.

Free
Kommunicate

Kommunicate

Kommunicate

4.3(2341)

AI-powered customer support automation platform.

Free + Paid
Vision Helpdesk

Vision Helpdesk

Vision Helpdesk

4.3(1654)

Multi-channel helpdesk software.

Subscription - $12/month (startup)
Zendesk

Zendesk

Zendesk Inc.

4.3(9876)

Customer service platform with AI-powered chatbots and support automation.

Free + Paid
EmailTree

EmailTree

EmailTree.AI

4.3(1654)

AI-powered email automation for customer service.

Subscription - custom pricing
Custify

Custify

Custify

4.3(2341)

Customer success software for SaaS businesses.

Subscription - $799/month (standard)
Kayako

Kayako

Kayako

4.3(3156)

Unified customer service platform.

Subscription - $30/month (inbox)
osTicket

osTicket

osTicket

4.3(8234)

Open-source helpdesk ticketing system.

Free + Paid