Top 10 AI Customer Support Tools in 2025

Discover the best AI customer support tools and software in 2025. Expert-curated list of the top 10 customer support AI solutions with ratings and reviews.

Category: Customer Support

Top 10 Tools

Help Scout

4.5(8234)

Customer support platform with automation.

Subscription - $20/month (standard)

Crisp

4.5(6543)

All-in-one customer messaging platform.

Free + Paid

Intercom

Intercom Inc.

4.5(11234)

AI-powered customer service and engagement platform.

Free + Paid

Gorgias

4.5(6543)

Helpdesk designed for ecommerce businesses.

Subscription - $10/month (starter)

Ada

4.5(3421)

AI-powered customer service automation platform.

Subscription - custom pricing

Groove

4.4(2341)

Simple helpdesk for small businesses.

Subscription - $12/month (starter)

Freshchat

Freshworks

4.4(5432)

Modern messaging software for customer engagement.

Free + Paid

HappyFox

HappyFox Inc.

4.4(6543)

Helpdesk software and ticketing system.

Subscription - $29/month (mighty)

Groove

4.4(3156)

Simple helpdesk with smart automation.

Subscription - $12/month (starter)

#10

Gainsight

4.4(6543)

Customer success platform with health scoring.

Subscription - custom pricing

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