Top 10 AI Customer Support Products in 2026

Crisp is an AI-powered multichannel messaging platform that enables businesses to connect with customers instantly. It automates 50% of inquiries, streamlining support through a collaborative inbox and customizable AI Agent workflows.

Help Scout's shared inbox, help center, and live chat software equip teams to manage customer communications effectively, blending AI and human support to enhance customer interactions while automating routine requests.

Gorgias is a Conversational AI platform designed for ecommerce, automating up to 60% of customer inquiries and enhancing sales through personalized shopping assistance. It integrates seamlessly with Shopify to streamline support and marketing efforts.

Intercom is the AI customer service company that offers a seamless customer service suite, delivering faster response times and efficient agents, while providing a consolidated view of customer interactions.

AI-powered customer service automation platform.

Freshchat is an AI-powered omnichannel messaging platform that offers live chat and chatbot solutions for smarter conversational support. It enables seamless customer experiences across various channels, enhancing engagement and support efficiency.

Groove helps manage customer conversations effortlessly with a shared inbox, smart automation, and AI-powered tools. It streamlines workflows, allowing teams to collaborate, assign, and respond to customer inquiries efficiently.

HappyFox offers a comprehensive AI support platform for customer service and internal teams, featuring Help Desk, Service Desk, Workflow Automation, Chat, and Reporting tools, with a focus on flexibility and exceptional customer support.

Groove helps manage customer conversations effortlessly with a shared inbox, smart automation, and AI-powered tools, enabling teams to collaborate, prioritize, and respond efficiently while reducing repetitive tasks.

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