Tray.io
Turn AI into business performance effortlessly.
Tray.io is an AI-ready integration and automation platform that enables businesses to integrate applications, automate processes, and deploy AI agents seamlessly. The Tray Merlin Agent Builder allows teams to create live agents without complexity, ensuring they remain grounded in data
Overview
Tray.io is an AI-ready integration and automation platform designed to enhance business performance by integrating applications and automating processes. With the Tray Merlin Agent Builder, users can effortlessly transform ideas into live agents that are grounded in data and maintain context across interactions. These agents can be deployed seamlessly to platforms like Slack, web applications, or APIs, all from a single interface.
Key features include the Agent Gateway, which provides IT with a governed environment to manage and publish Managed Cloud Platforms (MCP) securely across the enterprise. The platform also offers pre-built accelerators tailored for real use cases, enabling teams to automate various tasks such as PTO requests, policy checks, and profile updates through built-in connections to systems like Workday and BambooHR.
Targeted at enterprise IT teams, Tray.io empowers organizations to take action beyond just ticketing by connecting directly to the applications and systems they already utilize. The main benefits of using Tray.io include improved efficiency, reduced complexity in agent deployment, and the ability to scale automation efforts effectively across the business.
Screenshots & Videos

Key Features
API Access
Comprehensive API for developers to integrate and automate workflows.
Real-Time Processing
Get instant results with real-time data processing and analysis.
Customizable Workflows
Tailor the tool to match your specific needs and preferences.
Comprehensive Documentation
Extensive guides and resources to help you get the most out of the tool.
User-Friendly Interface
Intuitive design makes it easy for users of all skill levels.
How It Works
Build Agents
Tray Merlin Agent Builder makes it easy to go from idea to a live agent your teams put to work. No complexity or custom workarounds are needed, and agents stay grounded in your data, keeping context across every interaction.
Deploy Agents
Agents can be deployed to Slack, web apps, or APIs, all from one place. This allows for immediate impact in various environments.
Manage MCP Safely
Agent Gateway, built into Merlin Agent Builder, provides IT with a governed environment to define, manage, and publish MCP safely across the enterprise.
Automate Processes
Automate resolution by connecting directly to the apps and systems your team already uses, enabling more than just answering tickets.
Pricing
Tray core packages
Scalable plans for integration and automations. Works alongside Merlin Agent Builder.
- ✓3 workspaces
- ✓7-days log retention
- ✓Pairs with Merlin Agent Builder
- ✓20 workspaces
- ✓All add-ons available
- ✓All add-ons included
- ✓Access to Embedded Bundle
- ✓Discuss your use case
All prices are displayed in USD
View Full Pricing DetailsUse Cases
Business Automation
Automate repetitive business tasks and streamline your workflow with Tray.io's powerful automation capabilities.
Content Creation
Create high-quality content quickly and efficiently using Tray.io's advanced content generation features.
Data Analysis
Analyze and process large amounts of data with Tray.io's intelligent analysis tools and insights.
Team Collaboration
Enhance team productivity and collaboration with Tray.io's shared workspace and real-time features.
Custom Integrations
Build custom integrations and workflows using Tray.io's API to connect with your existing tools.
enterprises Solutions
Tailored solutions for enterprises with specialized features and capabilities.
Pros & Cons
Pros
- Comprehensive API for developers
- Highly rated by users
- Feature-rich solution with modern interface
Cons
- Limited security compliance information
- May require learning curve for new users
- May require learning curve for new users
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