osTicket

osTicket

4.3
(8234 reviews)

Open-source helpdesk ticketing system

Open-source helpdesk ticketing system.

Open sourceSelf-hostedEmail ticketing

Overview

osTicket is an open-source helpdesk solution with email ticketing, automation, and customization options. It's free and self-hosted.

Key Features

Free Tier Available

Start using the tool for free with access to core features and functionality.

Real-Time Processing

Get instant results with real-time data processing and analysis.

Customizable Workflows

Tailor the tool to match your specific needs and preferences.

Comprehensive Documentation

Extensive guides and resources to help you get the most out of the tool.

User-Friendly Interface

Intuitive design makes it easy for users of all skill levels.

How It Works

1

Input

Enter your input data or requirements to begin processing.

2

Processing

osTicket processes your input using advanced AI algorithms to deliver accurate results.

3

Output

Receive your open-source helpdesk ticketing results instantly, ready to use.

Use Cases

Business Automation

Automate repetitive business tasks and streamline your workflow with osTicket's powerful automation capabilities.

Content Creation

Create high-quality content quickly and efficiently using osTicket's advanced content generation features.

Data Analysis

Analyze and process large amounts of data with osTicket's intelligent analysis tools and insights.

Team Collaboration

Enhance team productivity and collaboration with osTicket's shared workspace and real-time features.

Pros & Cons

Pros

  • Free tier available for basic usage
  • Highly rated by users
  • Feature-rich solution with modern interface

Cons

  • Limited API access
  • Limited security compliance information
  • May require learning curve for new users

Alternatives

No alternatives listed. Explore all alternatives

User Reviews

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FAQs