Voiceflow
Build AI Agents with Speed and Control
Voiceflow is a purpose-built platform for Product teams to build, test, deploy, and monitor AI agents with speed, control, and observability, enabling the creation of customer-facing use cases and internal AI applications.
Overview
Voiceflow is a purpose-built platform designed for ambitious Product teams to build, test, deploy, and monitor AI chat and voice agents that scale with their business. It simplifies the process of creating powerful AI Agents, making collaboration enjoyable and efficient for teams working on customer-facing use cases and internal AI applications.
Key features of Voiceflow include a combination of visual flows, strong API capabilities, and a code editor for developers. Users can extend the functionality of their agents with developer APIs for data, knowledge, and interfaces. The platform allows for tracking agent interactions and sending data to Segment for analysis, as well as shipping dynamic carousels using Zendesk Help Center articles.
Targeted at product teams and businesses looking to enhance their customer service, Voiceflow enables the creation of AI Agents that can talk, type, and assist customers in a human-like manner. The platform supports both voice agents for phone calls and chat agents with deep customization options.
The main benefits of using Voiceflow include massive acceleration in development, the ability to experiment without fear, and a focus on value-adding activities like orchestration and building a robust conversational architecture. Users can confidently start with customer support and scale across various use cases quickly.
Screenshots & Videos
Key Features
API Access
Comprehensive API for developers to integrate and automate workflows.
Free Tier Available
Start using the tool for free with access to core features and functionality.
Customizable Workflows
Tailor the tool to match your specific needs and preferences.
Comprehensive Documentation
Extensive guides and resources to help you get the most out of the tool.
User-Friendly Interface
Intuitive design makes it easy for users of all skill levels.
How It Works
Input
Provide your customer support requirements or data to get started.
Processing
Voiceflow processes your input using advanced AI algorithms to deliver accurate results.
Output
Receive your voiceflow is a results instantly, ready to use.
Integration
Integrate Voiceflow into your existing tools and workflows via API for seamless automation.
Pricing
Plan 1
Choose a Voiceflow plan and credits package. To estimate the right credits package for you, use our credits calculator.
- ✓1 workspace
- ✓50 knowledge sources
- ✓Basic LLM models
- ✓2 agents
- ✓1 concurrent voice call
- ✓2 workspaces
- ✓3K knowledge sources
- ✓All LLM models
- ✓Up to 20 agents
- ✓5 concurrent voice calls
- ✓5 workspaces
- ✓10K knowledge sources
- ✓LLM fallback models
- ✓Unlimited agents
- ✓Priority support
- +5 more features
Starter
- ✓1 workspace
- ✓50 knowledge sources
- ✓Basic LLM models
- ✓2 agents
- ✓1 concurrent voice call
- ✓2 workspaces
- ✓3K knowledge sources
- ✓All LLM models
- ✓Up to 20 agents
- ✓5 concurrent voice calls
- ✓5 workspaces
- ✓10K knowledge sources
- ✓LLM fallback models
- ✓Unlimited agents
- ✓Priority support
- +5 more features
All prices are displayed in USD
View Full Pricing DetailsUse Cases
customer support
Voiceflow is ideal for customer support, providing specialized features and capabilities to help you achieve your goals efficiently.
internal AI applications
Voiceflow is ideal for internal ai applications, providing specialized features and capabilities to help you achieve your goals efficiently.
customer-facing use cases
Voiceflow is ideal for customer-facing use cases, providing specialized features and capabilities to help you achieve your goals efficiently.
AI agents for every customer channel
Voiceflow is ideal for ai agents for every customer channel, providing specialized features and capabilities to help you achieve your goals efficiently.
human-like phone calls
Voiceflow is ideal for human-like phone calls, providing specialized features and capabilities to help you achieve your goals efficiently.
deep capabilities and interface customization
Voiceflow is ideal for deep capabilities and interface customization, providing specialized features and capabilities to help you achieve your goals efficiently.
Pros & Cons
Pros
- Free tier available for basic usage
- Comprehensive API for developers
- Highly rated by users
Cons
- Limited security compliance information
- May require learning curve for new users
- May require learning curve for new users
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