Help Scout Alternatives in 2026

Zendesk

Transform customer and employee service with Zendesk AI Agents, trusted by over 200,000 companies. Deliver fast, personalized support across various channels, including chat, email, and voice, while leveraging AI for efficient service management.

Freshdesk

Freshdesk is an AI-powered customer service solution designed to enhance agent productivity and deliver seamless customer experiences. It offers a central workspace for faster resolutions and automates routine tasks with AI agents, ensuring efficient support.

Intercom

Intercom is the AI customer service company that offers a seamless customer service suite, delivering faster response times and efficient agents, while providing a consolidated view of customer interactions.

Gorgias

Gorgias is a Conversational AI platform designed for ecommerce, automating up to 60% of customer inquiries and enhancing sales through personalized shopping assistance. It integrates seamlessly with Shopify to streamline support and marketing efforts.

Freshdesk

Modern helpdesk software with AI.